Facilities & amenities for a carefree holiday
...close to nature

General terms and conditions

You may feel the need to escape from the daily routine and treat yourself to a vacation full of emotions immersed in the Dolomites? Then we are the
right accomodation for you!

Apartment amenities and services

  • Kitchenette, dishwasher, washing machine, fridge with freezer, extractor hood, double ceramic hob, microwave, dishes for six people, TV, independent heating (winter months only), Wi-Fi, ISDN socket, smoke detector, telephone, safe, no carpet, hypoallergic furniture, lift from garage.
  • Parking space in our internal garage (maximum height at the entrance: 2.10 m): €10.00 per day (cool in summer and heated in winter). For week-long bookings we offer a reduced price of € 6.00 per day.
  • If you book a space in our garage, your Wi-Fi connection is included.
  • In-suite Wi-Fi: € 3.00 per day per apartment
  • Fresh bread in the morning from our local bakery, "Oberprantacher"
  • Shopping service with order to be placed in the apartment prior to your arrival: € 18.00 service + minimum € 40.00 spend
  • Final Suite cleaning (ideal for allergy sufferers): € 30.00
  • Each new request for towels and bed linen: € 18.00 per person
  • Additional services: Final cleaning (excluding kitchenette and fireplace): € 70.00 (T super), € 65.00 (T and B3), € 55.00 (all others).
  • Kitchenette cleaning: € 25.00, fireplace cleaning: € 10.00.
  • Over normal capacity: € 20.00 per day per additional person
  • Towels and bed linen: first set free on reservation and payment of deposit within 24 hours, or for a per person fee: provided: €15.00 (beds made: € 22.00).
  • New municipal tourist tax: All persons over the age of 14 from 01.01.2018 must pay a tourist tax of € 2.10 per person/night. The tax is not included in the total price of the stay and must be paid separately at the time of payment.
  • Residence Bar: The ideal meeting space for large groups, only available for week-long stays: € 7.50 per person per day of rental + € 55.00 - 75.00 final cleaning depending on how the bar is left
  • Optional breakfast (please book in advance)
  • Fireplace: € 16.00 for 10 kg of wood and firelighters and € 10.00 for fireplace cleaning
  • For any specific requirements during check-in and check-out, please contact management in advance to avoid surcharges
  • Children's bed without linen (60 x 115cm) € 10.00 fixed price
  • DEPOSIT: € 250.00, refundable at the end of the holiday.

  • Minimum weekly stay:
  • From Saturday (from 4 pm to 8 pm) to Saturday (from 8 am until 10 am).
    If you wish to start your stay on another day outside of the high season, a surcharge of 10% to 20% will apply.
  • Weekends on request.
  • Christmas/New Year's Eve Package
  • ANNUAL packages available on request

Bank details

Cassa di risparmio di Bolzano
BIC CRBZIT2B064
IBAN IT22E0604523100000002000036
VAT: 01710680214

Final payment:

  • Daily price per apartment valid for stays of at least 7 days.
  • We accept cash, debit cards and wire transfers.
  • We do not accept credit cards.

Booking

  • The apartment is only considered booked upon payment of the deposit.
  • Cancellation: as per the international convention, the deposit is not refundable.
  • There is no right of withdrawal under the Consumer Code, as per Part III, Title III, Chapter I of Legislative Decree no. 206/2005 (Italian Consumer Code).
  • Cancellations due to adverse weather conditions-outside our control-will not be reimbursed.

Our cancellation policy (as per article 1385 of the Italian Civil Code):

  • Upon receipt of written confirmation and a deposit, the reservation is binding.
  • For cancellations less than thirty days before arrival, 70% of the total price is payable. If we are able to re-rent the apartment you booked, we will refund the full amount.
Summer Active holidays

Enjoy a truly unforgettable vacation
at Alpin-Residence Amadeus

More
Winter Not only skiing

Winter sports lovers will be delighted by the idea of a snow-covered holiday

More
Location Excellent

The Alpin-Residence is located in the immediate vicinity of the Alpe di Siusi cable car

More